We’d be happy to meet with you and understand more about your particular needs and goals.
For support and/or custom consulting/advice please use the contact form below.
To make the most cost-effective use of support time please be ready to provide:
- Try the Troubleshooting and tips page for your app
- Try using a basic mapping that only uses required fields ( Name usually ) and no ETL to start with
- This may help isolate the issue
- Include screenshots of any error messages, logs etc.
- Provide the App Version
- Your exported sync config, minus any PII or credentials
- Access to your actual sandbox or app would be helpful as well, if possible
- Valid Mock API data for debug mode
- Salesforce object schema for the sync
- Field name, type, length, uniqueness, external id, read-only, etc.